Privacy policy

Last Updated: 27 July 2026

At Bioquantiq, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Order and transaction information
  • IP address
  • Browser and device information
  • Customer enquiries and communications

Payment information is securely processed by trusted payment providers and is not stored by us unless required for legal or operational purposes.

How We Use Your Information

Your information may be used to:

  • Process and fulfil orders
  • Process secure payments
  • Arrange deliveries
  • Send order confirmations and tracking updates
  • Respond to customer enquiries
  • Provide customer support
  • Improve our website and services
  • Detect and prevent fraudulent activity
  • Comply with applicable legal obligations

Cookies

Our website uses cookies and similar technologies to improve functionality, remember preferences and analyse website performance.

Cookie settings can normally be managed through your web browser.

Data Security

We use appropriate technical and organisational safeguards to help protect your personal information against unauthorised access, disclosure, alteration or misuse.

Third-Party Service Providers

Where necessary, relevant information may be shared with trusted service providers including:

  • Payment processors
  • Delivery partners
  • Website hosting providers
  • Analytics providers
  • Fraud prevention providers
  • Customer support services

Your Rights

Subject to applicable UK data protection legislation, you may request access to, correction of or deletion of your personal information where applicable.

Contact

Bioquantiq
254 Trelawney Ave
Slough SL3 7UD
United Kingdom